Section 1: General Terms & Conditions

(Applies to all Skatrium users, including organisers, Skate DJs, Skate Shops, and general users)

Last Updated: 23rd February 2026

1. Introduction

These Terms govern your use of the Skatrium platform (“Skatrium”, “we”, “us”, “our”), including the website and mobile application.

By accessing or using Skatrium, you agree to these Terms. If you do not agree, you must not use the platform.

(Applies to all users)

2. About Skatrium

Skatrium is a digital marketplace and promotional platform for:

Roller-skating events
Event organisers
Skate DJs
Skate-related retail merchants

Skatrium operates as a technology platform and marketplace facilitator only.

Unless expressly stated, Skatrium:

Does not organise or host events
Does not employ or represent DJs
Does not manufacture goods
Does not act as the merchant of record for independent sellers

Contracts for events, DJ services, or product purchases are formed directly between users and the relevant organiser, DJ, or merchant.

3. Marketplace Role Clarification

Where transactions occur via the platform:

Skatrium facilitates payments and may collect commission.
Skatrium is not responsible for fulfilment, delivery, performance, or product quality.
The relevant organiser, DJ, or merchant remains solely responsible for service delivery.

4. User Responsibilities

You agree to:

Use the platform lawfully
Provide accurate account information
Accept that participation in events or purchases is at your own risk
Contact the relevant organiser, DJ, or merchant directly regarding disputes

You must not:

Post illegal, defamatory, or abusive content
Manipulate reviews
Engage in fraud or scams
Attempt to bypass platform payment systems

5. Payments & Fees

Skatrium may charge:

Subscription fees
Featured listing fees
Promotional fees
Commission on sales
Transaction processing fees

All fees:

Must be paid in full and on time
Are exclusive of VAT unless stated
May be amended with reasonable notice

Failure to pay may result in suspension of listings or storefronts.

Payment processing is conducted through secure third-party providers.

6. Refunds Policy

6.1 Platform Fees

Fees paid directly to Skatrium (subscriptions, promotional upgrades, listing fees) are non-refundable except where required by law.

Goodwill refunds may be issued at Skatrium’s sole discretion and:

Are case-by-case
Do not create precedent
Do not establish entitlement

Statutory rights remain unaffected.

6.2 Event Tickets & Product Sales

Skatrium is not the organiser or seller of third-party events or goods.

When a user purchases:

An event ticket → the contract is with the organiser
Merchandise → the contract is with the merchant
DJ services → the contract is with the DJ

Refunds must be handled by the relevant provider in accordance with their policies and applicable law.

Skatrium may assist in facilitating refunds but is not legally responsible for issuing them unless required by law.

7. Limitation of Liability

To the fullest extent permitted by law, Skatrium is not liable for:

Event cancellations or changes
Personal injury at events
DJ performance disputes
Defective products
Shipping failures
Loss of profits or business interruption
Indirect or consequential losses

Where liability cannot be excluded, Skatrium’s total liability is limited to the amount paid directly to Skatrium in the preceding 12 months.

Nothing excludes liability where unlawful to do so.

8. Account Suspension

Skatrium may suspend or remove accounts that:

Breach these Terms
Provide false information
Pose safety risks
Engage in fraud or unlawful conduct

9. Intellectual Property

All Skatrium branding, software, design, and proprietary content remain our intellectual property.

Third parties retain ownership of their uploaded content but grant Skatrium a non-exclusive licence to display and promote it within the platform.

10. Changes to Terms

We may update these Terms from time to time.

Continued use of the platform constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of England and Wales.

Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 2: ORGANISER AGREEMENT

In addition to Section 1, organisers agree:

1. Accuracy

All event listings must be accurate and promptly updated.

2. Responsibility for Events

Organisers are solely responsible for:

Safety and crowd management
Venue compliance
Insurance coverage
Staffing and equipment
Ticket fulfilment
Refund processing
Customer communications

Skatrium does not assume liability for event operations.

3. Insurance Requirement

Organisers must maintain appropriate public liability insurance and comply with applicable regulations.

4. Indemnity

Organisers agree to indemnify Skatrium against claims arising from:

Event-related injury
Contractual disputes
Regulatory breaches

SECTION 3: DJ AGREEMENT

DJs are independent professionals.

Skatrium does not employ, manage, or guarantee DJs.

DJs are responsible for:

Performance delivery
Equipment
Insurance (where applicable)
Compliance with local laws
Contractual agreements

DJs indemnify Skatrium against claims arising from service delivery.

SECTION 4: MERCHANT (SHOP) AGREEMENT

1. Independent Status

Merchants operate independently.

Skatrium facilitates listings and payments but is not the seller of record unless explicitly stated.

2. Merchant Responsibilities

Merchants are responsible for:

Product safety
Accurate descriptions
Fulfilment and shipping
Returns and refunds
Compliance with consumer protection laws

3. Prohibited Products

Merchants may not sell illegal, counterfeit, unsafe, or regulated goods without proper authorisation.

4. Indemnity

Merchants agree to indemnify Skatrium against claims arising from:

Defective products
Consumer disputes
Regulatory violations