top of page
Background.png

Skatrium Privacy Policy

Last Updated: 22nd February 2026

​

1. Introduction

Skatrium (“we”, “our”, “us”) operates a digital platform (the “Platform”) that enables users to:

​

  • Discover roller skating events

  • Connect with Skate DJs

  • Discover skate-related retail shops (virtual and physical)

  • Promote events, DJ services, and skate-related businesses

 

through mobile applications, websites, and associated services.

 

Skatrium acts solely as a neutral platform provider. We do not organise, manage, host, or operate events, DJ services, or retail shops listed on the Platform.

​

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you use Skatrium.

​

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Skatrium acts as the Data Controller in relation to personal data processed through the Platform.

​

By using Skatrium, you acknowledge that you have read and understood this Privacy Policy.

​

2. Personal Data We Collect

We may collect and process the following categories of personal data:

​

2.1 Information You Provide

​When you create an account, publish listings, or use the Platform, we may collect:

​

  • Full name or display name

  • Email address

  • Username

  • Profile photo (optional)

  • User role (e.g., attendee, organiser, DJ, shop owner)

  • Business name (where applicable)

  • Business address (if provided)

  • Website URLs

  • Social media links

  • Business contact details

  • Event listing information

  • DJ profile information

  • Shop listing or product information

  • Subscription or billing details

 

We do not store full payment card details. Payments are processed securely by third-party payment providers.

​

2.2 User-Generated Content

We collect content you choose to submit, including:

​

  • Event listings and updates

  • DJ profiles

  • Shop listings

  • Reviews, ratings, and comments

  • Images, flyers, and promotional materials

 

User-generated content may be publicly visible as part of the Platform’s core functionality.

​

2.3 Automatically Collected Information

 

When you use the Platform, we may automatically collect:

  • IP address

  • Device type and operating system

  • Browser type

  • Log files and timestamps

  • Usage data and interaction patterns

  • Crash reports and performance data

  • Approximate geographic location (if enabled)

 

This information helps us maintain security, improve performance, and enhance user experience.

​

2.4 Location Information

 

If you grant location permissions:

  • We may use approximate location data to display relevant events or listings

  • We do not track precise real-time location unless explicitly enabled

Location permissions can be disabled at any time via your device settings.

​

3. Lawful Basis for Processing

Under UK GDPR, we process personal data under the following lawful bases:

​

Contractual Necessity

 

To:

  • Create and manage accounts

  • Publish listings and profiles

  • Provide subscription services

  • Deliver platform functionality

​​

Legitimate Interests

 

To:

  • Improve and develop the Platform

  • Maintain platform security

  • Prevent fraud and abuse

  • Moderate content and reviews

  • Protect users and business integrity

​​

Legal Obligation

 

To:

  • Comply with regulatory requirements

  • Respond to lawful requests from authorities

​​

Consent

 

Where required (e.g., marketing communications), we rely on your consent.
You may withdraw consent at any time.

​

4. How We Use Personal Data

We use personal data to:

​

  • Operate and maintain Skatrium

  • Display public listings and profiles

  • Enable organisers, DJs, and shops to promote services

  • Process subscriptions and paid features

  • Provide customer support

  • Communicate service updates and notices

  • Improve functionality and user experience

  • Enforce our Terms & Conditions

  • Comply with legal obligations

 

We do not sell personal data.

​

5. How We Share Personal Data

5.1 Public Information

The following may be publicly visible:

​

  • Display name and profile photo

  • Event listings

  • DJ profiles

  • Shop listings

  • Reviews and ratings

  • Business contact details provided for listing purposes

 

Information shared publicly is controlled by the user through their listing and account settings.

​

5.2 Service Providers

We may share personal data with trusted third-party providers that support Platform operations, including:

​

  • Cloud hosting providers

  • Authentication services

  • Analytics providers

  • Payment processors

  • Email communication providers

 

These providers process data on our behalf and are contractually required to protect personal data.

​

5.3 Legal and Safety Disclosures

We may disclose personal data where necessary to:

​

  • Comply with legal obligations

  • Respond to lawful requests

  • Protect users, third parties, or Skatrium

  • Enforce our Terms & Conditions

​​

6. International Data Transfers

Personal data may be processed or stored outside the United Kingdom.

​

Where personal data is transferred outside the UK or EEA, we implement appropriate safeguards, including:

​

  • Adequacy regulations

  • Approved Standard Contractual Clauses

  • Other lawful transfer mechanisms under UK GDPR

​​

7. Data Retention

We retain personal data only for as long as necessary to:

​

  • Provide services

  • Maintain accounts

  • Fulfil legal obligations

  • Resolve disputes

  • Enforce agreements

​​

Users may request account deletion at any time.

​

Certain information (e.g., financial records) may be retained where legally required.

​

8. Your Rights

Under UK GDPR, you may have the right to:

​

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing based on legitimate interests

  • Request data portability

  • Withdraw consent at any time

 

To exercise your rights, contact us via the contact details provided on the Platform.

 

We will respond to valid requests within one month.

 

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

​

9. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

​

  • Secure hosting infrastructure

  • Encrypted data transmission (HTTPS)

  • Access controls

  • Monitoring and security safeguards

 

However, no online platform can guarantee absolute security.

​

10. Children’s Privacy

Skatrium is not intended for individuals under 16 years of age.

​

We do not knowingly collect personal data from children without appropriate consent where required.

​

If we become aware of such data, we will take steps to delete it.

​

11. Cookies and Tracking Technologies

Skatrium may use cookies or similar technologies to:

​

  • Maintain login sessions

  • Analyse traffic and usage patterns

  • Improve platform performance

 

Where required by law, users will be provided with appropriate notice and choices regarding cookies.

​

A separate Cookie Policy may provide additional detail.

​

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or technical changes.

​

Updates will be published on the Platform and reflected in the “Last Updated” date.

​

Continued use of the Platform indicates acceptance of the updated Policy.

​

13. Contact Us

For privacy-related questions, data requests, or concerns, please contact us via the contact details provided on the Platform.

bottom of page